020 4548 4226

SAV HIU Repair & Service London

SAV is one of the most common HIU brands in London social housing — found throughout Lambeth, Southwark and Tower Hamlets estates. Collide Group carries SAV spare parts on every van, enabling same-day SAV HIU repair for the majority of faults. From diverter valve failure to control board diagnosis, our engineers know SAV systems inside out.

About SAV HIUs

SAV Systems is one of the most prolific HIU manufacturers in the UK social housing sector. SAV Ultraheat, Apollo, HydroHeat and ThermoStar units are installed in thousands of flats across London — particularly on local authority and housing association estates in Lambeth, Southwark and Tower Hamlets. Because of this sheer volume of installed units, SAV faults are among the most common HIU callouts we attend.

SAV units have a predictable set of failure modes. The diverter valve is the most frequent cause of no-hot-water complaints on SAV HIUs. Collide Group carries SAV diverter valves and other common SAV components on every van, meaning the majority of SAV HIU repairs are completed in a single visit — no waiting days for parts to arrive.

  • SAV Ultraheat
  • SAV Apollo
  • SAV HydroHeat
  • SAV ThermoStar

Common SAV HIU Faults

SAV HIUs have a characteristic fault profile. Here are the issues our engineers most commonly diagnose and repair:

  • Diverter valve failure — the most common SAV fault, causing no hot water or heating
  • Plate heat exchanger scaling reducing DHW output and temperature
  • Control board faults causing unit lockout or erratic behaviour
  • Actuator seal failure leading to valve leaks or stuck positions
  • Pressure imbalance causing flow problems across the heating circuit
  • Strainer blockage restricting primary flow from the communal system
  • Temperature sensor drift causing hot water temperature fluctuation

What We Fix

  • SAV diverter valve replacement — same-day with parts on the van
  • Plate heat exchanger descale or full swap
  • Control board diagnosis, repair and replacement
  • Actuator seal and cartridge repair
  • Pressure balancing and flow restoration
  • Strainer cleaning and blockage removal
  • Temperature sensor replacement and calibration
  • Emergency callouts — same-day response across London
  • Full SAV HIU annual service and compliance check

The Benefits

Same-Day Response

Emergency SAV HIU callouts across Greater London — particularly fast response to Lambeth, Southwark and Tower Hamlets estates.

First-Visit Fix Rate

SAV parts on the van — diverter valves, actuator seals and control components carried for immediate repairs.

Transparent Pricing

Callout from £120 inc VAT — any additional SAV parts or labour quoted before work proceeds.

SAV HIU Repair from £120

Callout fee from £120 inc VAT. SAV spare parts quoted transparently before work begins — and because we carry the most common SAV parts on the van, most repairs are completed first visit.

Book a SAV HIU Repair

Frequently Asked Questions

What SAV HIU models do you service?
We service and repair all SAV HIU models including the SAV Ultraheat, SAV Apollo, SAV HydroHeat and SAV ThermoStar. SAV is one of the most common HIU brands in London social housing and we carry SAV parts on the van.
My SAV HIU has no hot water — what's wrong?
The most common cause of no hot water from a SAV HIU is a failed diverter valve — this is the most frequent fault we see on SAV units. It can also be caused by plate heat exchanger scaling, actuator failure or a control board fault. Call us on 020 4548 4226 for a same-day diagnosis.
How often should a SAV HIU be serviced?
SAV HIUs should be serviced annually. Regular servicing prevents the diverter valve wear, scaling and actuator seal failure that cause the majority of SAV HIU breakdowns.
Do you carry SAV spare parts?
Yes — SAV is one of the most common HIU brands in London social housing, so we carry SAV spare parts on the van including diverter valves, actuator seals and control board components for same-day repairs.

SAV HIU Fault? Call Us Now

Same-day SAV HIU repair across London. Parts on the van, transparent pricing, first-visit fix rate.